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CUSTOMER'S

Frequently Asked Questions (FAQs)

Is Shipping free? Or is it charged extra?

Free Shipping within India is conditional. Kindly view our Shipping Policy for details.

Do You Provide Cash on Delivery (COD) Option?

Yes, we provide the option for Cash on Delivery (COD), along with other options for payment from which you can choose the one that suits you the best.

I Am Interested in a Few of Your Sold Items. How Can I Order Them?

Items marked as sold are no longer in stock. However, you are welcome to email us with the item codes of your interest and we will revert to you in case similar pieces can be made available in the near future.

Can I Replace an Item?

In case of a replacement for an item, the request has to be made within 7 days of the purchase date. The product for replacement should be in original condition, unused, and packed in its package with its tags and labels. Return the product to our address, where after assessing the condition of the product we will initiate a refund, which will be reflected in your source of payment in 1-2 billing cycles. For more details on replacement/return and refund, click here.

  • Free Delivery Worldwide

  • Hand Woven Products

  • Hassle-Free Easy-Returns